Spam cleanup deletes paying store customers
Spam cleanup deletes WooCommerce or Easy Digital Downloads customers who have orders, with no exclusion option.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 12 November 2014 · last reported 23 March 2024
What's going wrong
Owners of online stores using WooCommerce or Easy Digital Downloads report that the spam user removal tool also deletes real customers who have never posted or commented but have placed orders.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.