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Sort by Category order fails to apply or persist

Sort by Category order does not apply on the storefront, does not show new categories, or gets wiped by updates.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 17 December 2025 · last reported 7 October 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners who use the Sort by Category mode in a product ordering plugin find that their saved category orders do not show on the storefront.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.