← Problems

Snippets fail to save or vanish after update

Saving a new or edited snippet shows success, but the snippet never appears in the list or the changes are not kept.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 28 March 2024 · last reported 23 March 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

After updating the plugin to version 1.4 or 1.4.1, several site owners report that snippets either do not save or do not appear in the listing, even though a success message is shown.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.