SMS verification requires a paid plan
The free version of the OTP plugin does not send SMS, so buyers find SMS only works after paying for a plan or a separate gateway.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 22 August 2023 · last reported 26 September 2025
What's going wrong
Site owners installing this OTP plugin expect SMS codes to work after setup, but they find the free version sends no text messages and SMS only works with a paid plan or a separate gateway account.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.