Mandatory phone verification locks out WHMCS client area
Mandatory phone verification locks customers out of WHMCS client areas when they have no phone number that can receive codes
Tier I · Proven The best-established problems.
22 public reports · first reported 7 June 2025 · last reported 8 June 2025
What's going wrong
Customers of hosting companies using several WHMCS provisioning add-ons report being locked out after a mandatory phone-number verification step was added to client accounts.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 22 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.