Billed for SMS and push messages that never deliver
Merchants are billed for SMS and push messages that never reach subscribers, and campaigns stall or fail to send
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 22 October 2023 · last reported 4 November 2025
What's going wrong
Merchants on several SMS and web push marketing platforms report being charged for messages that never reached their subscribers.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.