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SMB destination fails on Linux; browser shows empty folders

Backups to SMB shares fail from Linux and the destination browser shows folders as empty or refuses to open them.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 6 July 2026 · last reported 11 July 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several users backing up to network shares found that Linux machines could not connect to SMB destinations, while Windows machines to the same shares worked.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.