Slow support gives generic fixes for feed issues
Support replies take days and offers only generic steps that do not fix feed problems.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 10 October 2022 · last reported 27 December 2024
What's going wrong
Merchants using this Facebook and TikTok feed app say support replies slowly and gives generic troubleshooting steps that do not fix feed problems.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.