Slow or AI-only app support never resolves issues
Support takes days to reply, is AI-only or unresponsive, and does not solve the merchant's problem.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 2 January 2025 · last reported 26 January 2026
What's going wrong
Merchants report that support for this Shopify ad app is slow, unresponsive, or limited to automated replies.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.