Sign-in breaks and account link raises concerns
Sign-in tokens break and the account cannot be used in the extension, and the account link raises security worries.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 4 February 2026 · last reported 18 July 2026
What's going wrong
Some Firefox users report that the Proton VPN extension fails with token errors at startup, and the sign-in page gives a connection error after a reinstall.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.