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Shopify product import and setup flow fail

Onboarding fails to import Shopify products and pictures, and the connect flow leads to dead links.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 16 August 2024 · last reported 10 December 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

New merchants setting up the Mailchimp app for Shopify report that product catalogs and pictures did not import, even after onboarding promised a full sync.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.