Shopify plan requirements unclear for connector
The connector needs Shopify Advanced or Plus, which is not stated at purchase, and it fails on Basic plans.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 8 May 2025 · last reported 25 December 2025
What's going wrong
Several buyers on Shopify Basic found out only after paying that the connector does not run on their plan, or that orders do not arrive without an Advanced or Plus subscription.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.