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Shipping plugin support slow and bugs left unfixed

Support is slow or shallow, and bugs reported by owners go unfixed for months while the plugin looks abandoned.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 24 June 2021 · last reported 29 January 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners complain that support for the Melhor Envio WordPress plugin is hard to reach, that tickets get generic replies lacking technical detail, and that the same errors keep returning version after version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.