← Problems

The tool's shipping options missing at checkout

Checkout shows only standard shipping and never offers the tool's shipping options, or fails with a missing-shipping-option error.

Tier I · Proven The best-established problems.

5 public reports · first reported 1 March 2021 · last reported 2 December 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners report that checkout shows only standard shop shipping, such as flat rate or local pickup, while the tool's shipping options never appear.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.