Shipping cost lost when quote converts to order
Shipping cost entered on a quote is dropped when the quote is converted to an order.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 26 September 2022 · last reported 29 February 2024
What's going wrong
Shop owners who add shipping charges to a quote in the admin find the amount disappears when the quote is converted to an order, so the customer is not asked to pay it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.