← Problems

The tool's setup rejects URL and returns no API key

Generating the tool API keys fails because the server URL is rejected, DNS errors appear, or authorization returns nothing.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 4 March 2022 · last reported 4 April 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Shop owners setting up the payment plugin describe a chain of problems: the custom server URL is refused with a validation error, the generate-keys step shows a name resolution error, and clicking the link authorizes but returns to settings with no key or store ID.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.