← Problems

Setup instructions are unclear for new users

Setup instructions and installation are confusing, with no clear guide to adding the first account.

Tier I · Proven The best-established problems.

6 public reports · first reported 6 November 2023 · last reported 30 June 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

New users of the Authenticator add-on say they cannot tell how to start.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.