Setup help sold as paid add-on hours
Setup help is sold as extra paid hour packs after purchase, so buyers expecting included implementation must hire developers.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 20 March 2025 · last reported 10 November 2025
What's going wrong
Buyers say the vendor's free support covered a test setup but then asked them to purchase a block of support hours before going live.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.