Setup and sign-in prompts are confusing for new users
Setup and daily use are confusing for many users, with no guidance on adding addresses or on repeated sign-in prompts.
Tier I · Proven The best-established problems.
11 public reports · first reported 18 May 2023 · last reported 29 June 2025
What's going wrong
Many new users say they cannot tell how to add their email, set up forwarding, or understand why the add-on keeps asking them to log in while already signed in.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 11 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.