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Settings page shows unable to connect error

The plugin settings page shows an unable-to-connect error in the admin, so site owners cannot open or edit the popup.

Tier I · Proven The best-established problems.

5 public reports · first reported 3 September 2019 · last reported 28 July 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners report that when they open this WordPress exit popup plugin's settings in the admin area, they see an unable to connect to server message.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.