← Problems

Settings encryption key mismatch crashes server

Upgrading to 2.4 causes the server to crash on start with an encryption key mismatch for the stored settings.

Tier I · Proven The best-established problems.

6 public reports · first reported 12 September 2026 · last reported 25 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

After upgrading to 2.4, users find the server crashes on start with a message saying the encryption key does not match the key used for the stored settings.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.