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Settings and setup fail with invalid JSON response

Setup and settings saves show an invalid JSON response error, and setup reports success even when it has not finished.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 21 July 2026 · last reported 3 August 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners going through setup or saving settings in this security plugin receive a message saying the server response is not valid JSON.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.