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The platform SES plugin sends duplicate emails on errors

The Symfony-based the platform SES plugin sends some emails multiple times during errors on large volumes, without any log entry.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 11 April 2026 · last reported 13 April 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Operators sending high volumes through the platform SES report that a popular SES plugin retries failed sends badly, so some emails go out two or more times.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.