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Service point options vanish at checkout after V2 update

After the V2 update, pickup point options vanish at checkout or cannot be created, and the old version is no longer supported.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 15 April 2025 · last reported 2 June 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who moved from the older Sendcloud plugin to the V2 version report that pickup point delivery stops working.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.