Saved shortcuts are accepted but never trigger
Custom shortcuts are accepted and saved in the options page but never fire, with no error or hint about why.
Tier I · Proven The best-established problems.
8 public reports · first reported 12 January 2019 · last reported 6 October 2025
What's going wrong
Many Firefox users report that they set a shortcut, see it saved in the options page, and then nothing happens.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.