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Saved logins vanish after browser updates

Saved passwords and accounts disappear after browser updates, cache clears, resets, or sleep, with no warning or recovery.

Tier II · Emerging Problems that are still building up.

7 public reports · first reported 19 November 2017 · last reported 23 February 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users who store logins in this browser add-on report that their saved passwords, accounts and masked emails vanished.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.