Saved email designs not applied in sent emails
Saved email designs stop applying in sent emails, with grey side bars, missing payment and total fields, and no way to fix them.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 6 November 2024 · last reported 12 July 2025
What's going wrong
Several owners say their carefully built order email templates no longer look as designed once emails are sent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.