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Save prompt repeats for logins already saved

The save prompt keeps asking for a username even when the password is already saved, and some saves do not stick.

Tier I · Proven The best-established problems.

7 public reports · first reported 25 June 2025 · last reported 26 April 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several reviewers say that after a few weeks or a macOS update, the add-on keeps asking them to enter a username to finish saving a password that is already stored.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.