Running sales and bulk price changes can't be stopped
Merchants cannot stop, cancel, or switch off a scheduled or running sale or bulk price change once it has started, even when it is wrong or stuck.
Tier I · Proven The best-established problems.
10 public reports · first reported 22 June 2017 · last reported 1 March 2026
What's going wrong
Merchants across several Shopify sale, discount, and bulk-editing apps report that once a scheduled or running promotion or price change starts, they cannot stop, cancel, or switch it off.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.