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Safe Web hijacks settings and nags reinstalls

Safe Web changes home page and search settings, nags users to reinstall, and takes over the browser.

Tier II · Emerging Problems that are still building up.

7 public reports · first reported 13 December 2017 · last reported 11 February 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Users say Safe Web changes browser settings they did not choose, such as the home page, the search engine and toolbar, and keeps asking them to reinstall the add-on or other Norton products.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.