Review app support replies take days by email
Support replies take days and only come by email, with no live chat or phone line.
Tier I · Proven The best-established problems.
12 public reports · first reported 28 November 2021 · last reported 19 March 2026
What's going wrong
Merchants using this review and loyalty app say support answers can take a day or more, and sometimes weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 12 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.