← Problems

Review app onboarding is slow and disorganized

Onboarding with the review app drags on for weeks, with missed setup deadlines, disorganized handoffs, and features promised by sales that cannot be delivered.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 9 November 2023 · last reported 20 November 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

New merchants setting up the Okendo review app report onboarding that drags on for weeks.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.