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Return label creation fails with service errors

Return label creation fails with service errors or a missing participation number when the return option is enabled.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 9 January 2026 · last reported 14 March 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several shops report that creating a shipping label fails once the option to create a return label is checked.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.