Paid card orders stay Failed, Pending or Cancelled
Successful card payments leave WooCommerce orders stuck as Failed, Pending or Cancelled instead of moving to a paid status.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 24 March 2023 · last reported 4 January 2026
What's going wrong
Stores on several card gateway plugins report that a successful payment leaves the WooCommerce order in the wrong state.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.