Repeated sign-outs and sign-in errors in Firefox
Paying users are repeatedly signed out after restarts or every few days, and sometimes do not notice they are disconnected.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 28 December 2024 · last reported 2 April 2025
What's going wrong
Paying Firefox users report that the Proton VPN extension signs them out after a browser restart, or every few days, and that they must sign in again and again.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.