Reorder empties the existing cart
Repeat Order button empties the existing cart instead of adding the previous items, so customers lose items they already chose.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 15 December 2020 · last reported 9 May 2025
What's going wrong
Customers and store owners report that clicking the repeat order button clears what is already in the cart and only loads the old order, so items chosen earlier disappear.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.