← Problems

Renewals charged after cancellation with no self-service

Subscription kept renewing and charging after cancellation, with no self-service way to cancel or manage the licence.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 7 March 2024 · last reported 9 June 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who bought a yearly licence for the Conversios analytics plugin report being charged again after they had cancelled, sometimes with a fresh annual subscription created without their consent.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.