Advertised free or lower price differs from first charge
Shopify marketing apps charge merchants more than the free or lower price shown before install, sometimes right after installing.
Tier I · Proven The best-established problems.
5 public reports · first reported 19 December 2017 · last reported 6 May 2026
What's going wrong
Merchants of several marketing apps report being charged more than the free or lower price the listing showed before install.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.