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Remote backup links drop after a week offline

Two remote NAS backup devices lose their relay connection after a week offline, and reconnects drop within seconds with a TLS error.

Tier II · Emerging Problems that are still building up.

6 public reports · first reported 10 September 2026 · last reported 12 September 2026

Idea report · $9 · No contacts · All sales final

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What's going wrong

Two NAS devices in different locations had synced well for months, but after both were paused for a week they could not reconnect, and when connection returned it dropped within seconds with a TLS error.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.