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Registration and login fail for new accounts

Account creation and login fail, so users cannot register or sign in to use the add-on.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 17 June 2022 · last reported 1 July 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Some users try to create an account for the add-on and cannot complete it, while others say they log in with details copied from Firefox and still see that their email or password is wrong.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.