Refunds refused despite money-back promises
Buyers were refused refunds after a trial or money-back promise on the sales page, and support would not resolve the dispute.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 January 2024 · last reported 4 November 2025
What's going wrong
Several buyers of the hotel booking plugin and its add-ons say they asked for a refund soon after purchase because the product did not fit their needs.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.