Owed WHMCS add-on refunds ignored or never paid
Refunds owed under a money-back guarantee or after a payment dispute for WHMCS add-ons are ignored, delayed, or never paid
Tier I · Proven The best-established problems.
19 public reports · first reported 4 July 2017 · last reported 28 May 2026
What's going wrong
Hosting companies that bought WHMCS add-ons report the same failure across several vendors and at least one marketplace: after cancelling inside a money-back guarantee or trial window, or after a card or PayPal dispute, they wait weeks, get no replies on tickets, or never receive the money.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 19 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.