Refund requests for paid version go unanswered
Buyers of the paid version say refund requests go unanswered or get refused despite a stated money-back guarantee.
Tier I · Proven The best-established problems.
7 public reports · first reported 22 May 2024 · last reported 13 February 2025
What's going wrong
Several people who bought the paid version of this WordPress image plugin report that their refund requests were ignored, delayed for weeks, or refused despite a money-back guarantee advertised at purchase.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.