← Problems

Refund requests and support go unanswered

Buyers say the plugin cannot be refunded or supported despite a stated 14-day refund policy.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 8 March 2025 · last reported 27 October 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners who bought the premium version report that the plugin did not work as advertised, with some features missing or locked behind add-ons.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.