The platform's recovery offers no usable SMS or phone path
The platform's recovery offers no usable SMS, phone, or ID path, and forces phone verification or account merges that fail.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 8 March 2018 · last reported 26 September 2024
What's going wrong
The platform's users describe recovery screens that skip the phone number they registered, or insist on a number they no longer have, or ask for an identity document and then go silent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.