Recognition fails with media element error
Recognition fails with a media element error whenever a video is playing on the page.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 11 January 2024 · last reported 24 September 2024
What's going wrong
Several users say the add-on refuses to work while a video is playing and shows a message that it cannot find any unpaused media element.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.