← Problems

reCAPTCHA stops users from logging in

With reCAPTCHA enabled, some users cannot complete login, see undefined or bot errors, or get sent to the admin login page.

Tier I · Proven The best-established problems.

5 public reports · first reported 23 June 2023 · last reported 29 January 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of membership and store sites report that after enabling the reCAPTCHA extension, some visitors cannot complete login.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.