Paid gateway payments not recorded on WHMCS invoices
Completed customer payments made through several WHMCS gateway add-ons are not recorded as paid, so invoices stay unpaid and services are not delivered.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 31 December 2019 · last reported 9 September 2025
What's going wrong
Hosting companies using several WHMCS payment gateway add-ons report the same gap: customers complete payments, but the matching invoices stay unpaid.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.