Quantity steps ignored on cart and product page
Quantity step rules are not enforced in some places: customers can order off-step amounts, and the cart or single-product box ignores steps.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 5 April 2024 · last reported 22 June 2026
What's going wrong
Shop owners who sell in packs or cases report that the step rule breaks in several places.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.