Checkout ignores locks, hidden prices and quantity caps
Purchase restrictions set in Shopify apps, such as locks, hidden prices, and quantity caps, are not enforced at checkout, so buyers get past them
Tier I · Proven The best-established problems.
10 public reports · first reported 20 May 2021 · last reported 15 August 2026
What's going wrong
Merchants using wholesale, B2B, private-sale, bulk, and made-to-order setups report the same gap: a restriction hides a product or warns the buyer, but the purchase still goes through.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.